Broke Canvas ("we," "us," "our," or "Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and make purchases.
We collect information you provide directly to us when you make a purchase. This includes your first and last name, email address, phone number, shipping address (street, city, province, postal code), and payment information which is processed securely through Square.
We use the information we collect to process and fulfill your orders, provide shipping and delivery services, communicate with you about your order status, respond to your inquiries and customer service requests, improve our website and services, and comply with legal obligations.
Payment information is processed securely through Square, our third-party payment processor. We do not store or have access to your full credit card details. Square's privacy practices are governed by their own privacy policy, and we encourage you to review it.
We retain your personal information as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Generally, we retain order information for accounting and customer service purposes.
We implement appropriate technical and organizational measures designed to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.
We may share your information with third-party service providers who assist us in operating our website and conducting our business, such as payment processors and shipping carriers. These third parties are contractually obligated to use your information only as necessary to provide services to us.
Under Canada's Personal Information Protection and Electronic Documents Act (PIPEDA), you have the right to request access to your personal information, request correction of inaccurate information, request deletion of your information (subject to legal requirements), withdraw consent to our use of your information, and lodge a complaint with the appropriate privacy authority.
Our website may use cookies and similar tracking technologies to enhance your browsing experience. You can control cookie settings through your browser preferences. Disabling cookies may affect website functionality.
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.
Our website is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will delete it promptly.
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will post the updated policy on our website and update the "Last Updated" date above.
If you have any questions about this Privacy Policy or our privacy practices, please contact us at brokecanvas@gmail.com